Hardware Return Form – Network Innovations

Ticket Verification

A valid support ticket is required to proceed with your return

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Please ensure you have an open support ticket before submitting this form. Ticket numbers follow the format T1000XXXXXX.

Ticket Number Format: T1000110262

⚠ No ticket number found or format is incorrect. Please create a support ticket first, then return here with your ticket number.

Account Information

Your account and billing details

Account Number Contact your sales rep for reference

PO Number (Purchase Order Number)

Billing Address

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Please provide your account billing address

Company Name

Address

City

State / Region

Zip / Postal Code

Country

Shipping Information

Please provide shipping and delivery details

Shipping Courier Company

Shipping Courier Number

⚠

Note: If a courier is not listed above, we will prepay and add shipping to the invoice.

Shipping Address

Shipping address is the same as billing address

Street Address

City

State / Region

Zip / Postal Code

Country

Hardware List

Enter all items you wish to return

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Provide relevant information for each device. Use N/A for any field not applicable.

Hardware Type	Hardware Item	Make	Model	Serial / ESN	Issue	IMEI / PSN	Misc (×××)

Terms & Conditions

Please review the return policy before proceeding

📋

Goods that are returned under warranty and determined to be "No Trouble Found" will be assessed a $285 USD charge per item.

Goods that are not under warranty will be assessed an evaluation fee of $285 USD per item plus the cost for any parts and labor used for a repair.

Contact Information

Please provide your contact information

First Name

Last Name

Email

Phone

Confirmation

Additional information and consent

Additional Information

Privacy & Communications

Network Innovations is committed to protecting and respecting your privacy, and we'll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

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I agree to allow Network Innovations to store and process my personal data.

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